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  1. Help Centre
  2. Manage Booking

Manage Booking

  • Booking reference and where to find it
  • Selecting a seat in the Economy cabin
  • Email error when paying for seat selection
  • How to purchase Extra Legroom Seats
  • Email error when paying for seat selection
  • How to purchase Extra Legroom Seats
  • Making special requests or special assistance
  • Refunding, changing, or cancelling a flight booking
  • Adding seat preference when seat selection is unavailable
  • Medical Clearance
  • How to get my eTicket itinerary, bags, seat, or carbon credit tax invoice receipts or copy of your flight booking itinerary confirmation
  • Taking medication and needles inflight
  • What happens to my Qantas Points and Status Credits if my flight(s) are disrupted?
  • Inflight meals
  • Children, Infants and Young Passenger Travelling Information
  • How to separate a passenger from a eligible booking online
  • Why is the name and title in my booking appearing all as one name when viewed in Manage Booking?
  • Bassinets onboard aircraft
  • Changing your existing travel insurance policy
  • Upgrading my phone to keep using the Qantas app
  • Errors when trying to view your booking
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